Rebooting the Harmonic ProView Satellite Receiver

Sometimes you may have lines in the video feed, lip sync issues, or no audio at all; the first step in troubleshooting is to reboot. Please reboot before contacting support. This article will walk you through rebooting a Harmonics satellite receiver. Please keep in mind that it may take a few minutes to reboot completely.

Steps to Reboot:

Use the arrow keys and the Enter button to navigate through the steps below.

1. Navigate to Unit.

Press Enter to clear the screensaver and scroll down to "Unit" and press Enter.

2. Scroll Down to Reboot.

Use the arrows to scroll to Reboot and press Enter.

3. Confirm by Pressing Enter.

Press Enter again to confirm you want to reboot.

4. Rebooting.

The screen below shows that you have successfully rebooted. This process shouldn't take much longer than two minutes to complete.

Here is a Video to Demonstrate This Process in Real Time:

Still having Problems?

After you have attempted a reboot to fix the problem and issues are still occurring, please give the AVL Support Team a call and we can help troubleshoot further.

For additional help please submit a Help Ticket!