The bottom of the page lists tools managed outside of IT. Please contact these teams directly for support. This includes Streamline, Coupa, Ultipro, Adaptive and Workfront.
Tools Managed by IT
Many tools are supported by IT so please contact us with any questions.
Communication Tools
All staff members use Dialpad software as an alternative to a desk phone. Volunteers continue to have access to a physical phone for making calls.
For how-to guides, read the Dialpad articles.
Dialpad is used to assign the current Pastor on Call. You can view and edit the schedule.
For how-to guides, read the Pastor on Call articles.
Check your Life.Church email, calendars, and contacts from a web browser if your Outlook app isn't working.
https://admin.protection.outlook.com/quarantine
You can release messages that have been blocked and mark messages as "not junk".
Church Management
Login with your first.last name and Rock password (this could be unique from other passwords).
For how-to guides, read the Rock RMS articles.
https://rms.life.church/volunteer
Login with their Life.Church (giving) or Life.Church app account and password. This will be unique to them and different from any previous volunteer account.
For how-to guides, read the Rock RMS articles.
http://planningcenteronline.com
Use this to communicate with and schedule volunteers.
For how-to guides, read the Planning Center articles or visit Planning Center's helpful support site.
Tools for Everyone
https://lifechurch.formstack.com
Login with your first.last name and LC password. Create forms to get event RSVPs or to capture other information. The IT team or someone on your team may need to grant you folder access in order to work in Formstack.
For how-to guides, read the Formstack articles.
You must request an account before you can use Bl.ink.
Bl.ink is the website that creates and manages go2.lc links. Use go2.lc to shorten long links to share and remember easily.
Login with your LC email address. It will ask you to enter your password at Microsoft. Dropbox allows you to store and share files with anyone. Every member of LC staff has access to Dropbox. Submit a ticket if you need support.
https://3.basecamp.com/sign_in
This is Project Management Software that is available for use at no additional cost.
To get started with Basecamp, please submit a ticket for details.
Tools Managed Outside of IT
The Giving Team manages all report requests concerning giving at your campus. Contact them directly for support at [email protected].
https://cpsolutions.worksmartsuite.com/Login.aspx
Streamline is the central purchasing site where you acquire items for your ministry. Log in with your LC email and password.
Please contact the Purchasing Team for support at [email protected]. This includes setting up an account for the first time.
https://lifechurch.coupahost.com/ (best accessed using only Chrome or Firefox browsers). Log in to Coupa with your first.last name and LC password
Please contact the Accounts Payable Team for support at [email protected].
https://login.adaptiveinsights.com/app
There are both PDF and video training resources on the LC Announcements page of Adaptive.
Please contact the Finance Team for support at [email protected].
UltiPro is our Time Management, timecard and time off request system.
Please contact the Human Resources Team for support at [email protected], including any issues with passwords.
The Volunteer App is where volunteers submit a volunteer application online. If they have one, they can use their Life.Church account to login to the site.
For questions regarding the volunteer app, contact the Risk Team.
For problems with the site or Life.Church user accounts, email [email protected].
Not every Staff Member is allowed access to Tableau as there are a limited number of licenses.
https://tableau.life.church Tableau uses data and dashboards to help you run reports for your team. Log in to Tableau with your first.last name and LC password.
Please contact the Data team for support at [email protected].
Login with a Life.Church account you've created.
Please contact the Learning Team for support at [email protected].
If you have a Life.Church account issue, email [email protected].
https://lifechurchtv.attask-ondemand.com/
Log in with your first.last name and LC password.
Workfront is managed by individual teams within Life.Church. If you aren't sure which team to contact with questions, email [email protected].
Log in with your LC email address and password.
Church Metrics is managed by individual teams within Life.Church (NextGen, Campus Ops, and Giving Experience). If you have a question about Church Metrics, contact the Central Team first, followed by IT.
Log in with your first.last name and LC password.
Use the Key Tag Request Form and the Location Support (LSE) Ticket links on the Spaces & Places Staff Portal site.
Suggestions?
Is something missing from this page that you would find helpful? Please let us know!